These terms are a licence agreement between you and SaFraSa BV, Franklin Rooseveltplaats 12/21, 2060 Antwerp, Belgium (support@safrasa.eu) for the CycleND app. By downloading or using CycleND you agree to them. Nothing in these terms limits rights you have as a consumer under the law of your country.
1. Not a medical device
CycleND shows patterns in what you log. It does not diagnose, treat or predict any condition, and it is not a contraceptive or fertility tool.
CycleND is not a substitute for professional medical advice. In an emergency, call your local emergency number (112 in the EU).
2. Licence
We grant you a personal, non-exclusive, non-transferable licence to use CycleND on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (including Family Sharing where enabled). You may not copy, modify, reverse-engineer, rent, lease, lend, sell, redistribute or sublicense the app, except where the law expressly allows it.
3. Free trial and purchases
CycleND is free to download. The free trial lets you try the app fully with one daily check-in and one period record, and one export.
App (core) options
- One-time purchase — unlocks unlimited entries and every premium feature that exists in the app on the day you buy it, for as long as the app is available to you. You keep receiving app updates, but premium features we add after your purchase are not included and need a subscription.
- Monthly or yearly subscription — unlocks unlimited entries and all premium features, including future ones, while active.
Export add-on
Exporting (a clinician-ready PDF summary) is a separate add-on, available as a one-time purchase (export formats available on the day you buy) or as a monthly or yearly subscription (all current and future formats while active). It is not included in the core options above.
Payment, renewal and cancellation
- All payments are processed by Apple and charged to your Apple ID. Prices are shown in the app and on the App Store before you buy.
- Subscriptions renew automatically at the same price and period unless you cancel at least 24 hours before the end of the current period. You can manage or cancel them in your Apple ID's subscription settings. Cancelling stops the next renewal; you keep access until the end of the period you paid for.
- Purchases can be restored on your other devices with the same Apple ID using "Restore Purchases" in the app.
- Refunds are handled by Apple under its policies: reportaproblem.apple.com.
- Your data is never locked: whatever you buy or cancel, you can always view, edit, delete and back up everything you recorded.
4. Your data
Your records stay on your device and remain yours. See the Privacy Policy. You are responsible for keeping backups; if you delete the app or lose your device without a backup, we cannot recover your data because we never had it.
5. Feedback
If you send feedback or ideas, you allow us to use them to improve our apps without obligation to you. Do not send unlawful, abusive or spam content; we may block misuse of the feedback service.
6. Maintenance and support
SaFraSa BV, not Apple, is solely responsible for providing maintenance and support for CycleND, as described on the support page. Apple has no obligation to furnish any maintenance or support services for the app.
7. Warranty
We provide CycleND with care and the legal guarantee of conformity applies. To the extent the law allows, the app is otherwise provided "as is". If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, within the limits of these terms and the law.
8. Liability
We are not liable for indirect damage or for decisions made on the basis of what the app shows. Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or any other liability that cannot be excluded by law.
9. Product claims
SaFraSa BV, not Apple, is responsible for addressing any claims by you or a third party relating to CycleND or your possession and use of it, including product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement, and claims under consumer protection, privacy or similar legislation.
10. Intellectual property
In the event of a third-party claim that CycleND or your use of it infringes that third party's intellectual property rights, SaFraSa BV, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
11. Legal compliance
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
12. Third-party terms and beneficiary
You must comply with applicable third-party terms (for example your mobile carrier) when using the app. Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and on your acceptance Apple will have the right to enforce them against you as a third-party beneficiary.
13. Changes and termination
We may update these terms; the version on this page applies from its date, and material changes will be mentioned in the release notes. The licence ends automatically if you breach these terms. You may stop using the app at any time by deleting it.
14. Law and disputes
Belgian law applies. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts there. You can also use the European Commission's consumer dispute resources at consumer-redress.ec.europa.eu.
Contact
SaFraSa BV · Franklin Rooseveltplaats 12/21, 2060 Antwerp, Belgium · support@safrasa.eu